concept
- web
- ai
Nova Assist
ai · automationAn AI assistant on WhatsApp and the web that answers customer questions and books appointments 24/7.
// services / ai developmentAI that does real work
AI that does real work
inside your business.
Assistants that answer customers, automations that remove admin, and custom models trained on your own data. Built into the tools your team already uses, with people in control.
what we build
- 01
Customer assistants
Answer questions and book appointments on WhatsApp and your website.
- 02
Workflow automation
Route leads, send follow-ups and update your CRM without manual steps.
- 03
Document processing
Read invoices, forms and contracts and pull out the data you need.
- 04
Internal knowledge tools
Let staff search policies, manuals and past work in plain language.
- 05
Custom models
Models trained on your data for classification, scoring and forecasting.
- 06
Reporting and insight
Summaries of tickets, sales and feedback, delivered where you work.
how we build it
- Trained on your dataAnswers come from your documents and systems, not guesswork.
- People stay in controlClear handover to a person when the AI isn't sure.
- Works where you workWhatsApp, email, your website, CRM and internal tools.
- Privacy by designPOPIA-aware data handling, access controls and audit logs.
- Measured resultsWe track accuracy and time saved, and report on both.
- Model choiceThe right model for the job and budget, swappable later.
- Tested before launchChecked against real examples from your business.
- Support and tuningOngoing monitoring and improvements after go-live.
pricing
AI projects are quoted after a short discovery call, once we know your data and the job to be done.
Book a callRelated work
All work →// faqAI development
AI development
questions.
How much does an AI project cost?
It depends on the data and how the system connects to your tools. After a short discovery call we send a fixed, itemised quote. Many projects start with one focused automation and grow from there.
Is our data safe?
We design for POPIA from the start: only the data the system needs, access controls, logging, and providers that don't train on your data. We'll explain exactly where your data goes before anything is built.
Will the AI make mistakes?
Any AI can be wrong, so we design for it: answers are grounded in your own content, uncertain cases go to a person, and we test against real examples before launch.
Can it work on WhatsApp?
Yes. We build assistants for the WhatsApp Business Platform as well as your website, email and internal tools.
Do I own the code and the website?
Yes. Once the project is paid for, you own 100% of the source code, design and content. Nothing is locked to us.
What happens after launch?
We offer monthly care plans covering hosting, security updates, backups, small changes and support, so your site or app never goes stale. Plans start from R950 per month.
[05] deploy
Ready to ship something serious?
Tell us what you're building. You'll get a technical plan, timeline and quote.
[06] book a callPick a time.
Prefer WhatsApp?Chat to us directly →Pick a time.
We'll take it from there.
Discovery call
30 min · video callTalk through your idea, goals and budget. Free, no obligation.
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